We hope you will enjoy your time as a student at Nord University, and as tenant at one of Studentinord’s student homes. We have gathered useful and important information for you, all in one place.
Manage your tenancy
- App management
Download the app «Studentinord bolig» to manage your tenancy. The app provides a shortcut to all the services you need as a resident at a Studentinord student home.
Open in Google Play
Open in App Store
- App benefits
Using the housing app Studentinord bolig you can easily report errors at your housing unit, contact janitor or housing office, and pay the rent by debit or credit card. The Housing office does not accept card or cash. If you want to pay cash you must go to the post office.
Remember to update your bank information in the app, for return of deposit.
- Get notified
Studentinord will use push notifications in the app or SMS for short messages to our tenants. Make sure you have the correct email and phone number in the app, at all times.
- Rates and fees, and regulations for student residences
We will charge for non-fulfillment of obligations in the contract or regulations for student housing. See rates and fees Studentinord housing, and documents for regulations here.
When you move in
- Pick up your keys
The keys can be picked up from 12 a.m. on the first day of the rental contract period. Check this article for details.
- Homes with key fob
If you stay in a student home that uses key fob, make sure that you learn how to use it. It must be activated, and this article shows you how.
- Must do: fill in check list
Within five days after your arrival you have to fill in a check list. By doing so you confirm that the housing unit is in a proper state, or you can report possible shortcomings. Remember to press complete when you're finished.
- Basic start kits for rental
All international students have recieved information from the International office at Nord University about preordering bedclothes and kitchen equipment. If you haven`t yet ordered a basic start kit, or have questions about this arrangement, please contact firstname.lastname@example.org as soon as possible. Invoice is to be found at My Page in the app «Studentinord bolig».
- Cleaning responsibility
You are responsible for cleaning your bedsit/apartment. In units with shared kitchen and/or bathroom the respective tenants have a joint responsibility for the cleaning.
Please make sure that you become familiar with the cleaning schedule for cleaning the common areas where you live. Studentinord will make weekly cleaning inspections of the larger common areas. If the cleaning is not approved, the responsible tenant will get a fee. Large shared kitchens are cleaned by an external company, but you are still responsible for the everyday cleaning and tidying.
See video of thorough cleaning
See video of weekly kitchen cleaning
- House content insurance
Studentinord does not cover house content insurance. You are personally responsible for insurance of personal property in the bedsit/apartment and storage room.
- Fire protection
Please make sure you become familiar with the emergency exits and how to act in case of fire, by studying emergency plan at your housing unit. All housing units have fire alarms and extinguishers. It is important that you learn how to use the equipment.
Our larger student homes have a fire alarm control panel. This equipment must not be touched
- Batteries for fire alarms
If you notice that you need new batteries for the fire alarms, please go to My Page in the app «Studentinord bolig» and make a request. The fire alarms must never be put out of function.
- Stove guard
Some kitchens are equipped with stove guards for extra fire protection. Instructions for how to use the stove guard can be found on posters in these kitchens.
Social life at the student home
- Communicate and contribute
Living with other people requires consideration. After all, we all have different standards and background. So, communicate, and contribute to common tasks:
- Ask, listen, and talk to your fellow residents
- Be thoughtful, and respect other residents
- Make a cleaning schedule, and clean when it`s your turn
- Take out the trash
- Clean up after yourself
- Ask before you invite friends
- Have fun and smile!
- Housing welfare coordinator
Several of our student homes have house committees that works for resident welfare. If you want to contribute, or if you have any questions you can contact the Housing welfare coordinator, see contact information below.
- Confidential conversation
If you need someone to speak to confidential, you may contact the Student host, Peer Support or Studentinord`s Counselling service.
- Student happenings - stay informed
We also recommend that you download the app «Infoskjermen Go», and log in with the access code that applies to your Campus. See the Buddy program, student happenings calendar, canteen menues and news and updates about what’s going on at campus.
Need to know
- Internet and TV
Cabled Internet access is available at all housing units without extra cost. If you want WiFi you must get your own router. Exception is Nordavind short-term units, Flatvold short-term units, and in common areas in Mørkvedlia. These units have WiFi.
Internet access is a service we offer at no additional cost. Therefore, in the event of a breakdown on the network, no refunds will be paid.
Tenants who would like a TV subscription can order this through the company Signal Bredbånd. TV subscription is not included in the rent.
- Quiet hours
According to the housing regulations it must be quiet at the student homes at 11 p.m Sunday to Thursday. Friday and Saturday from midnight. We generally expect tenants to show consideration for each other and keep the noise down.
Smoking is not allowed in any of our student homes.
Most of our student homes have a common laundry. Please see posters at your student home for information on how to book and use washers and tumble dryers.
- Recycling (Bodø)
Our recycling system in Bodø is set up by IRIS Salten, which is the renovation company here in Bodø. The student homes are defined as large households, and therefore waste is sent to combustion which in turn becomes energy. Read more about recycling in the student homes here.
Pets are not allowed in our student homes. Exception is 3-room appartments in Skavdalslia studenthome in Bodø.
- Valid parking permit
Please contact the Housing office to make arrangements about parking by the student home. Please note that you need a valid parking permit to park at the student home. You may only put your car on spots reserved for tenants.
- Get permission for visitors
You are allowed to have visitors, but remember to get permission from your fellow residents if you live in a shared housing unit. Names and dates of visitors who stay over night(s) must be submitted to the Housing office for security reasons.
- Short-term rent
Visitors may also book rooms for short-term rent.
Please check out Studentinord housing FAQ to see if you can find some answers.
Move out - requirements for deposit return
Here you will find a list of requirements that must be met before the tenancy is completely ended and you can get your deposit back.
Useful contact information
- Housing office
- Housing welfare coordinator Karl Kristian Kroken tel +47 476 13 550 / email@example.com
- Report errors
- Locked out of your housing unit
- NOKAS Security
- Medical emergency, tel. 116117
- Police, tel. 112 or 02800
- Fire, tel. 110
- Ambulance, tel. 113