For tenants at Hammarlia
Here you find important practical information for tenants at Hammarlia student home.
Useful information that can make your stay at the student home easier.
IMPORTANT TO KNOW ABOUT CLEANING
Cleaning Information
Private Room / Unit
Cleaning of your own room or apartment is the responsibility of each resident, and you must provide your own cleaning equipment.
Shared Areas
Studentinord’s cleaning staff clean the laundry room weekly. However, residents are encouraged to empty trash in the laundry room when needed. Drying racks and shoe racks are not permitted in shared areas.
Internal Room Transfer
If you are changing accommodation internally, you must book a pre-inspection through the app. The inspection will take place as close to the moving date as possible, so please book well in advance. Before the inspection, you should clean as much as possible. We carry out these pre-inspections during internal transfers to detect and prevent the spread of possible pests. You will not receive access to your new accommodation until the pre-inspection has been completed. If the inspection is approved, you will be granted access to the new accommodation. If the cleaning is insufficient, you must arrange a move-out inspection either with the inspector or through the app. This inspection will take place after you have moved out of your old accommodation. If pests such as bedbugs are discovered, we will take the necessary measures before you are allowed to change accommodation.
Moving Out
When moving out of Studentinord housing, you must book a move-out inspection. The inspection should take place as close to your move-out date as possible. Please remember that many tenants move out during Christmas and summer, so book well in advance.
This is done via the app.
If you leave the accommodation without completing a move-out inspection and the cleaning is not satisfactory, you will be invoiced for the time spent cleaning. See the price list and fees.
If you receive a failed inspection and still choose not to correct the issues or deficiencies, the same rules apply as if no inspection was booked.
If you receive an approved inspection, you may leave the accommodation with peace of mind.
Please allow sufficient time to empty and clean the accommodation according to the following checklist:
- Dust lamps and shelves, and remove stains
- Clean the inside and outside of wardrobes, including the top of the wardrobe
- Clean walls, doors and door frames, windows, and window frames
- Wipe down and vacuum furniture and beds
- Scrub bathroom tiles and walls thoroughly
- Clean sinks and toilets thoroughly
- Clean mirrors
- Clean and tidy the kitchen, appliances, and equipment. Kitchen cabinets assigned to you must be cleaned thoroughly. The kitchen fan and filter must also be cleaned
- Empty the refrigerator and freezer of your food
- Wash floors and skirting boards
- If you have a storage unit, it must be emptied and cleaned
PRACTICAL INFORMATION
Internet
All student homes have Wifi with gigabit line 1000/1000. After you have moved in you need to register at this page to get a password for your Wifi network. You will be asked to provide a MAC address, which can be found at the internet central (home gateway) inside your home.
After your registration, you will receive an SMS from our internet provider Signal with username and password - within one working day.
Please note! The text message is written in Norwegian, but look for: "Altibox####" - which is the name of your Wifi, and "passord: ****" - which is your password.
Please call Signal customer service on +47 7543 05 00 if you experience any problems. If Signal can’t help you, you can contact the Housing office.
Laundry
When you move in you will get a laundry chip that can be used in the shared laundry. The laundry is available between 8am and 10pm.
You will also receive username and password to a portal where you can reserve washing machines and transfer money to your laundry account.
TIP: It is a good idea to set an alarm on your phone a few minutes before your laundry is done. This way, you can avoid unnecessary queues at the washing machines. If you're there when your laundry finishes, the next user won't have to empty the machine for you, and you'll have full control over your clothes.
To use a washing machine costs from 12 kr per wash. To use a tumble dryer costs 10kr. The amount is withdrawn from your laundry account every time you start a washing machine or dryer.
If you should lose your laundry chip it is important to notify us so that we can block the chip and prepare a new one.
A reservation is valid until 15 minutes after the reserved time. If you arrive more than 15 minutes after the reserved time, other tenants may use the washing machine. It is only the washing machines that can be booked, not the tumble dryers.
You can also book a washing machine directly in the laundry, or use washing machines that are available in the laundry without booking.
TIP: Tick off for «forbli innlogget» (stay logged in) and the system will remember you next time. You can get SMS notifications to remind you of a booking, or when a weashing machine or tumble dryer programme is finished. SMS notifications can be activated in the laundry or in the web portal. The service is for free.
USE A TUMBLE DRYER
A regular laundry contains 2-3 liters of water. This means that if you hang the laundry to dry in the apartment, without venting well, this can cause mites and bacteria. We recommend using a dryer as long as it is possible.
If you have no other option than to hang the laundry inside your home, it is important that you ventilate well.
Important documents
Contact Studentinord
The most efficient way to reach us is through the housing app Studentinord bolig, or via My page in a browser.
The housing office
Tlf: (+47) 476 20 800 (Monday - Friday kl. 8am - 3pm)
E-post: bolig@studentinord.no
Security company
If you need assistance outside of regular opening hours (8am - 3pm) you can contact the security guards at Securitas AS.
Contact Securitas free of charge in case of technical problems with the key, noise, or other things that cannot wait until the morning. Please note that you may be charged with a feee in case of self inflicted problems.
Contact Securitas per phone (+47) 22 88 14 09.
Call (+47) 110 if the fire alarm is triggered!
If the fire alarm goes off - always call (+47) 110. This is important both if you have a burnt pizza and in case of an actual fire.
Get familiar with escape routes and roytines in case of fire. The routines can be found on posters in the student home. Do also get familiar with smoke detectors and distinguishers. Notify us about emty batteries for smoke detectors in the housing app. Please note that you must never put the smoke detectors out of function.
Remember the parking permit if you have a car
Please note that you need a parking permit, and that the parking permit must be visible through the windshield of your car, to be able to use the designated parking lot by the student home. You can contact the Housing office to get your parking permit.
Only tenants at our student homes with a valid and visible parking permit can park by our student homes. We do not have parking service for guests.
TALK TO YOUR STUDENT REPRESENTATIVE ABOUT THE SOCIAL LIFE AT THE STUDENT HOME
One of the students at your housing facility is elected as a representative for the shared kitchen, the floor or the building. The representative work for a good social environment, and can initiative various social events and activities. The representative can also bring up cases regarding the social life at the student home with Studentinord.
You should find posters with contact info to your housing representative at the student home. If not, or if you have questions regarding this arrangement, you can contact Studentinord at bomiljo@studentinord.no.
Here you find good pieces of advice for building a nice social environment where you live.
