For tenants at Høglimyra student home
Here you find important practical information for tenants at Høglimyra student home.
Useful information that can make your stay at the student home easier.
IMPORTANT TO KNOW ABOUT CLEANING
Cleaning Information
Private Room / Apartment
Cleaning of your own room or apartment is the responsibility of each resident, and you must provide your own cleaning equipment.
Common Areas
Studentinord’s cleaning staff clean stairways, hallways, and laundry rooms weekly. However, residents are encouraged to empty the trash in the laundry room when needed. Drying racks and shoe racks are not permitted in common areas.
Moving in
When you move in, you must inspect the housing unit carefully. If you discover major faults, damages, or other issues, you must create a report in the app. Describe the issue and attach photos if possible. This will be stored as documentation for both you as the tenant and us as the landlord. If you move into a furnished room, the bed should include a mattress topper and a mattress protector sheet.
Internal Housing Transfer
If you are changing housing units internally, you must book a pre-inspection through the app. The inspection will take place as close to the moving date as possible, so book well in advance. Before the inspection, you must clean as thoroughly as possible. These inspections are carried out to detect and prevent the spread of pests. You will not receive access to the new housing unit until the pre-inspection has been completed. If the inspection is approved, you will gain access to the new unit. If the cleaning is insufficient, you must arrange a move-out inspection with the inspector or through the app. This inspection will take place after you move out of the old unit. If pests such as bedbugs are discovered, measures will be taken before you are allowed to move to a new unit.
Moving Out
When moving out of Studentinord housing, you must book a move-out inspection. The inspection should take place as close to the move-out date as possible. Keep in mind that many residents move out during Christmas and summer, so book early.
This is done through the app.
If you leave the housing unit without completing a move-out inspection and the cleaning is not satisfactory, you will be charged for the time required for cleaning. See the price list and fees.
If your inspection is not approved and you still choose not to correct the issues, the same rules apply as for not booking an inspection.
If your inspection is approved, you may leave the housing unit with peace of mind.
Cleaning Checklist Before Moving Out:
- Dust lamps and shelves, and remove stains
- Clean the inside and outside of wardrobes, including the top of the wardrobe
- Wash walls, doors, door frames, windows, and window frames
- Wipe down and vacuum furniture and beds
- Scrub bathroom tiles and walls thoroughly
- Clean sinks and toilets thoroughly
- Clean mirrors
- Clean and organize the kitchen, appliances, and equipment. Kitchen cabinets assigned to you must be cleaned thoroughly. The kitchen fan and filter must also be cleaned.
- Empty the refrigerator and freezer of your food
- Wash floors and baseboards
- If you have a storage room, it must also be emptied and cleaned
PRACTICAL INFORMATION
Internet
All student homes have Wifi with gigabit line 1000/1000. After you have moved in you need to register at this page to get a password for your Wifi network. You will be asked to provide a MAC address, which can be found at the internet central (home gateway) inside your home.
After your registration, you will receive an SMS from our internet provider Signal with username and password - within one working day.
Please note! The text message is written in Norwegian, but look for: "Altibox####" - which is the name of your Wifi, and "passord: ****" - which is your password.
Please call Signal customer service on +47 7543 05 00 if you experience any problems. If Signal can’t help you, you can contact the Housing office.
Laundry
You can do your laundry at the Student home's common laundry between 8am and 10pm.
It is easy to book and pay for laundry wit Appwas. Here you can read about how to proceed.
TIP: It is a good idea to set an alarm on your phone a few minutes before your laundry is done. This way, you can avoid unnecessary queues at the washing machines. If you're there when your laundry finishes, the next user won't have to empty the machine for you, and you'll have full control over your clothes.
USE A TUMBLE DRYER
A regular laundry contains 2-3 liters of water. This means that if you hang the laundry to dry in the apartment, without venting well, this can cause mites and bacteria. We recommend using a dryer as long as it is possible.
If you have no other option than to hang the laundry inside your home, it is important that you ventilate well.
Important documents
Contact Studentinord
The most efficient way to reach us is through the housing app Studentinord bolig, or via My page in a browser.
The housing office
Tlf: (+47) 476 20 800 (Monday - Friday kl. 8am - 3pm)
E-post: bolig@studentinord.no
Security company
If you need assistance outside of regular opening hours (8am - 3pm) you can contact the security guards at Securitas AS.
Contact Securitas free of charge in case of technical problems with the key, noise, or other things that cannot wait until the morning. Please note that you may be charged with a feee in case of self inflicted problems.
Contact Securitas per phone (+47) 22 88 14 09.
Call (+47) 110 if the fire alarm is triggered!
If the fire alarm goes off - always call (+47) 110. This is important both if you have a burnt pizza and in case of an actual fire.
Get familiar with escape routes and roytines in case of fire. The routines can be found on posters in the student home. Do also get familiar with the firefighting equipment. Each unit is equipped with a fire detector mounted on the ceiling. This detector detects fire and smoke and must not be tampered with. It should not be confused with a battery-operated fire alarm.
Remember the parking permit if you have a car
Please note that you need a parking permit, and that the parking permit must be visible through the windshield of your car, to be able to use the designated parking lot by the student home. You can contact the Housing office to get your parking permit.
Only tenants at our student homes with a valid and visible parking permit can park by our student homes. We do not have parking service for guests.
TALK TO YOUR STUDENT REPRESENTATIVE ABOUT THE SOCIAL LIFE AT THE STUDENT HOME
One of the students at your housing facility is elected as a representative for the shared kitchen, the floor or the building. The representative work for a good social environment, and can initiative various social events and activities. The representative can also bring up cases regarding the social life at the student home with Studentinord.
You should find posters with contact info to your housing representative at the student home. If not, or if you have questions regarding this arrangement, you can contact Studentinord at bomiljo@studentinord.no.
Here you find good pieces of advice for building a nice social environment where you live.
